Monday morning I contacted the plumbing company again and she stated I had an appointment for Wednesday 730am, which I had no idea I even had an appt because she didn't call me. I never received a call back from a supervisor so the issue went on through the weekend. When he came back on the phone he said that he would put in a call back for a supervisor for me and they would call me back shortly. She did not call me back so I called AO Smith again and spoke to Walter 4:20pm who had no idea how to help me and put me on hold. I asked to schedule asap and she said that she would give the information to her operations manager and call me back. I contacted the third company who said that yes they would come out to my home but couldn't see me until the following week.
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